Terms of Use

Terms and conditions between Flexioffices, associated sites and the Operators.

  1. Definitions:

    1. The Operator means person, firms or companies acquiring the services of Flexioffices or associated companies.
    2. The name Flexioffices refers to Flexioffices or associated sites owned by Flexioffices Limited, whose registered address is; Liberty House, 222 Regent Street, London, W1B 5TR.
    3. The Operator appoints Flexioffices for the introduction of customers, subject to the following terms:
  1. Terms:

    1. All referrals of customers by Flexioffices shall be deemed to give rise to commission payments upon completion of contracts, unless the Operator is able to demonstrate to a reasonable satisfaction within 48 hours of a referral that it has previously been contacted by such persons other than through a referral from Flexioffices.
    2. Commission payable for a successful introduction shall be an amount of 10% of the fully inclusive license fee payable by the customer to the Operator during the first 12 months of the customer’s occupancy, unless additional fees are agreed by prior arrangement.
    3. The commission shall be due as soon as the Operator receives a signed agreement from the customer.
    4. In the event that a referred client proceeds with freehold or long leasehold purchase then our fees will be based on 2% of the purchase price plus VAT unless prior agreement has been reached.
    5. The operator agrees to email/call the agent on completion of a deal within 5 working days.
    6. Should license fees from a particular customer increase or decrease during the term of the agreement, it is the responsibility of the Operator to inform us in writing so invoices can be adjusted accordingly.
    7. Such commission payments will be payable within 30 days of the due date of the invoice. Failure to receive payment within this time will entitle Flexioffices to charge interest at the rate of 3% above Barclays Bank base rate.
    8. It is understood that any client, applicant or customer that are referred to you by Flexioffices or associated companies are strictly for use of the Operator Company only. The Operator can only use the referral information in relation to offering business centre services. It is not to be passed on to third parties such as another agent, broker or business centre without the prior approval of Flexioffices and the applicant.
    9. When the same lead has been supplied by more than one agent, then it is the agent who arranges the viewing and that viewing is kept, who shall receive the fees. In the event that an agent does not arrange a viewing, then the first agent to make the referral secures the fee.
  1. Termination of Agreement:

    1. These terms and conditions shall be terminable with immediate effect by either party on given written notice. Once an agreement is terminated by either party, a customer introduced by Flexioffices prior to termination date which gives rise to a fee due in accordance with the forgoing, these conditions shall still apply.
  1. Change of Ownership/Insolvency:

    1. In the event of a sale or insolvency, commission payable in accordance with these terms and conditions shall be due and payable in full. It is the responsibility of the Operator to advise Flexioffices in writing to ensure the new owners are aware of future commission payments obligations to Flexioffices. Should a subsequent owner not agree to cover remaining commission obligations, then those payments will be due from the vendor.


Thank you Flexioffices
I was pointed to Flexioffices by a former colleague of mine and I am very glad I messaged Amy to find us an office. We discussed our requirements over the phone, she understood what I wanted and th...
Jonathan K
Fantastic service!
Jake made the process so easy from day one. He listened to our brief, narrowed down the market to a few relevant places to see, and organised viewings straight away. He gave us great insight in to ...
Chloe Bishop
I have worked with Conor Butcher on…
I have worked with Conor Butcher on numerous occasions with various clients he has successfully placed within our centres. He has always been on top of all the referrals he sends across as well as ...
Ainsley Sutherland
Louise was super helpful and found me…
Louise was super helpful and found me available options within the hour.
Louise was awesome from start to finish…
Louise was awesome from start to finish - really took the time to understand what we were looking for. Highly recommended.
Mark (KAND London)
Very helpful from start to finish
Very helpful from start to finish
I always find them to be honest and…
I always find them to be honest and helpful. I always feel comfortable when dealing with Stephen Hickey, I trust him and know that as a company, they always try their best.
Kevin N
What can I say about Natalie McGrath
What can I say about Natalie McGrath - always so helpful, a joy to deal with and a real credit to the Flexi-Offices team!
Chris Pound
Highly recommended.
Highly recommended. Excellent knowledgeable service provided.
Asha has been fantastic in supporting…
Asha has been fantastic in supporting me with finding clients serviced office space. I would highly recommend her.
Nick Haycox